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THE BRANDING PROFESSIONALS

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WEBSITE FAQ

 

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My vehicle is dented slightly, will this be an issue?

If you are looking to get your vehicle wrapped then yes it will be. Please get this fixed before any work starts. If you are just having liveries on your vehicle, we can work around this. But please make sure that you are aware that the graphics may not look right when the panel is dented. Ideally, make sure all of your panels are flat and dent free.



Do you have a unit or an shelter when work is carried out incase it rains?

Annoyingly, no not yet.. All vehicle graphics are done outside. Although this doesn't sound professional, we do not do enough vehicle graphics to warrant having an undercover location just yet. All vehicle graphics will need to be applied when the weather isn't raining, snowing, freezing cold or misty. If the weather is bad we will have to reschedule for another date. We have installed a ton of graphics for vehicles outside and we have never had an issue.



Can I see a visual mock up of my vehicle before any installation?

Yes! This is normal for us to provide visuals of what the vehicle will look like before the wrap/graphics are on. Please bare in mind that these are only visuals, and the final product can very rarely alter slightly from the mock up you have seen on screen. We always aim to get the graphics exactly like the visuals, but in some cases the positioning of graphics could alter slightly. If this happens, we will contact you first before putting the graphics on. If within the mock up stage you would like us to change anything, please let us know.



How long will the vinyl stick to my vehicle for?

This all depends on what type of vinyl we use and how well you protect it after we are finished installing. Most vehicle vinyls will last up to 5 years easily, but there can be a range between 2/8 years with vehicle vinyls as there are a variety of brands we can use. Once we go over everything with you on the consultation, we will let you know what brand vinyl we will use and how long you can expect it have it on the vehicle for. If you are wrapping the vehicle, providing you look after it, this will last until someone picks or peels the vinyl off.



Do you provide aftercare sheets for my new graphics?

Of course! Aftercare is extremely important with your new vehicle graphics. To maintain the best look and care for your vehicle graphics they need to be looked after and maintained properly to avoid any damage to the graphics. We will go over the aftercare sheet with you once the installation is finished.



Can you travel to my home or work to install the graphics?

Yes, we can do this if your location is within 10 miles from the DA postcode. If you are further out we will charge for fuel costs. You also have to make sure that the vehicle has enough space around it for our installers to access all sides and that thie vehicle isn't on the road.



My wrap is damaged, and I am missing a letter on one side, what can I do?

Please send us pictures of the damage and we will asses the problem. If this is something we can fix quickly then we can do this free of charge for you. If this is something that will take a long time and use up a lot of material then we will charge you for us to fix the damage.



I have a fleet of vehicles that need graphics on, can I get a discount for multiple vehicles?

Please email us with how many vehicles you have in your fleet and let us know if you are looking for a full wrap or liveries and we will get back to you with a quote.



Can I see any examples of your work?

Sure! Please get in touch with us and we will send you over some images of the work we have previously done.



 
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BRANDING FAQ

My vehicle is dented slightly, will this be an issue?

If you are looking to get your vehicle wrapped then yes it will be. Please get this fixed before any work starts. If you are just having liveries on your vehicle, we can work around this. But please make sure that you are aware that the graphics may not look right when the panel is dented. Ideally, make sure all of your panels are flat and dent free.



Do you have a unit or an shelter when work is carried out incase it rains?

Annoyingly, no not yet.. All vehicle graphics are done outside. Although this doesn't sound professional, we do not do enough vehicle graphics to warrant having an undercover location just yet. All vehicle graphics will need to be applied when the weather isn't raining, snowing, freezing cold or misty. If the weather is bad we will have to reschedule for another date. We have installed a ton of graphics for vehicles outside and we have never had an issue.



Can I see a visual mock up of my vehicle before any installation?

Yes! This is normal for us to provide visuals of what the vehicle will look like before the wrap/graphics are on. Please bare in mind that these are only visuals, and the final product can very rarely alter slightly from the mock up you have seen on screen. We always aim to get the graphics exactly like the visuals, but in some cases the positioning of graphics could alter slightly. If this happens, we will contact you first before putting the graphics on. If within the mock up stage you would like us to change anything, please let us know.



How long will the vinyl stick to my vehicle for?

This all depends on what type of vinyl we use and how well you protect it after we are finished installing. Most vehicle vinyls will last up to 5 years easily, but there can be a range between 2/8 years with vehicle vinyls as there are a variety of brands we can use. Once we go over everything with you on the consultation, we will let you know what brand vinyl we will use and how long you can expect it have it on the vehicle for. If you are wrapping the vehicle, providing you look after it, this will last until someone picks or peels the vinyl off.



Do you provide aftercare sheets for my new graphics?

Of course! Aftercare is extremely important with your new vehicle graphics. To maintain the best look and care for your vehicle graphics they need to be looked after and maintained properly to avoid any damage to the graphics. We will go over the aftercare sheet with you once the installation is finished.



Can you travel to my home or work to install the graphics?

Yes, we can do this if your location is within 10 miles from the DA postcode. If you are further out we will charge for fuel costs. You also have to make sure that the vehicle has enough space around it for our installers to access all sides and that thie vehicle isn't on the road.



My wrap is damaged, and I am missing a letter on one side, what can I do?

Please send us pictures of the damage and we will asses the problem. If this is something we can fix quickly then we can do this free of charge for you. If this is something that will take a long time and use up a lot of material then we will charge you for us to fix the damage.



I have a fleet of vehicles that need graphics on, can I get a discount for multiple vehicles?

Please email us with how many vehicles you have in your fleet and let us know if you are looking for a full wrap or liveries and we will get back to you with a quote.



Can I see any examples of your work?

Sure! Please get in touch with us and we will send you over some images of the work we have previously done.



 
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GRAPHIC DESIGN & LOGO FAQ

What happends if a design service takes less then an hour to produce? Will you offer a discount on your hourly rate?

No. We charge a strict flat rate for design time, the £40.00 an hour design cost is a minimal cost that is involved in all design work.



I don't like my logo, can I have a new one?

If we are in the first design stage/process and you do not like any of the logos that we have designed for you then please let us know and we will design some more options for you. Otherwise, if you had a design service from us a while ago and you were happy with your logo back then but want to change it now then this will be chargeable.



Are your logos templated? Does anyone else have my logo?

No, all design work is produced from scratch. You will not have the same logo as someone else as we custom design your logo specific for your brand and business. If you you have seen a logo that you really like and want, we can use this as inspiration for your logo but we cannot legally copy someone elses work.



Are all your design files print ready?

Not always, if you are looking to get something printed from something that we have designed, please let us know and we will send over the print ready file for you to use.



Will your hourly charge ever change?

This is very possible. Please note that this hourly charge is a from charge, meaning that we have the freedom to change this any time we see fit and the hourly charge can increase. Although this is something that we never have done, so we doubt this will happen.



 
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VEHICLE GRAPHICS FAQ

My vehicle is dented slightly, will this be an issue?

If you are looking to get your vehicle wrapped then yes it will be. Please get this fixed before any work starts. If you are just having liveries on your vehicle, we can work around this. But please make sure that you are aware that the graphics may not look right when the panel is dented. Ideally, make sure all of your panels are flat and dent free.



Do you have a unit or an shelter when work is carried out incase it rains?

Annoyingly, no not yet.. All vehicle graphics are done outside. Although this doesn't sound professional, we do not do enough vehicle graphics to warrant having an undercover location just yet. All vehicle graphics will need to be applied when the weather isn't raining, snowing, freezing cold or misty. If the weather is bad we will have to reschedule for another date. We have installed a ton of graphics for vehicles outside and we have never had an issue.



Can I see a visual mock up of my vehicle before any installation?

Yes! This is normal for us to provide visuals of what the vehicle will look like before the wrap/graphics are on. Please bare in mind that these are only visuals, and the final product can very rarely alter slightly from the mock up you have seen on screen. We always aim to get the graphics exactly like the visuals, but in some cases the positioning of graphics could alter slightly. If this happens, we will contact you first before putting the graphics on. If within the mock up stage you would like us to change anything, please let us know.



How long will the vinyl stick to my vehicle for?

This all depends on what type of vinyl we use and how well you protect it after we are finished installing. Most vehicle vinyls will last up to 5 years easily, but there can be a range between 2/8 years with vehicle vinyls as there are a variety of brands we can use. Once we go over everything with you on the consultation, we will let you know what brand vinyl we will use and how long you can expect it have it on the vehicle for. If you are wrapping the vehicle, providing you look after it, this will last until someone picks or peels the vinyl off.



Do you provide aftercare sheets for my new graphics?

Of course! Aftercare is extremely important with your new vehicle graphics. To maintain the best look and care for your vehicle graphics they need to be looked after and maintained properly to avoid any damage to the graphics. We will go over the aftercare sheet with you once the installation is finished.



Can you travel to my home or work to install the graphics?

Yes, we can do this if your location is within 10 miles from the DA postcode. If you are further out we will charge for fuel costs. You also have to make sure that the vehicle has enough space around it for our installers to access all sides and that thie vehicle isn't on the road.



My wrap is damaged, and I am missing a letter on one side, what can I do?

Please send us pictures of the damage and we will asses the problem. If this is something we can fix quickly then we can do this free of charge for you. If this is something that will take a long time and use up a lot of material then we will charge you for us to fix the damage.



I have a fleet of vehicles that need graphics on, can I get a discount for multiple vehicles?

Please email us with how many vehicles you have in your fleet and let us know if you are looking for a full wrap or liveries and we will get back to you with a quote.



Can I see any examples of your work?

Sure! Please get in touch with us and we will send you over some images of the work we have previously done.



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CONTACT

Mobile - 0790 8516 423

Email - info@1194creative.com

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WORKING HOURS

Monday - Friday | 6pm - 11pm

Saturday - Sunday | All Day

THE BRANDING PROFESSIONALS

Image by Peter Olexa